If repeatedly entered invalid password the account shall be blocked for 1 hour. If after an hour the account is still blocked, try to change the password following the link: Forgot password?. If you do not remember the password, or change of the password at the said link does not help to recover access to the account, please send the request to email@example.com
In order to recover the password, it is required to use a password recovery form at link: “Forgot password?”.
In order to recover the password to access UDS Game Cashier mobile app, please contact the Employee having access to UDS Game Admin. There is an option “Change the password” in section “Employees” – “Cashiers”.
In order to send push-notification it is required:
- To create news article.
- To save it.
- After creation of the news article you will be able to send push-notification. Once you send push-notification to your clients they will be able to open a notification and learn more about your specials.
To determine the reason of failure to send PUSH – notifications to the mobile device please send to e-mail firstname.lastname@example.org the following data:
- The company name that has created the news article.
- The news head.
- E-mail of the users that have not received the notifications.
- Mobile app version.
- OS version and phone model.
- Screenshot of the phone settings page:
at IOS devices: Screenshot of notification settings of the phone, screenshot of notification settings of the app - UDS Game.
at Android devices: Screenshot of notification settings of the phone, screenshot of notification settings of the app - UDS Game.
Such variant may occur in three cases:
- “Price list active. Sales from price list only” mode has been selected in the Settings section. The users can spend accumulated points only for pricelist products. The accumulated points can not be spent for the bill reduction;
- The customer purchases a coupon. The coupon may be paid off only with monetary funds;
- The field “Bill's part that is eligible for paying by points” is active in the company’s Marketing settings. In this field, you may specify limitation for the bill interest that may be paid off with points and most likely the specified interest limitation shall be maximum.
UDS Game is international loyalty system allowing the users to get discounts and accumulate points in all companies that participate in UDS Game. For entrepreneurs UDS Game is a comprehensive solution for business including mobile app and instruments for business process optimization. UDS Game App is a mobile product that allows users to get discounts simply by generating a QR-code/letter code and to participate in remuneration system in form of bonus points for recommendations to other potential users using UDS Game. The app may be downloaded from App Store and Play Market.
In order to become UDS Game system user and authorize in the mobile app you should:
- Download free app to your mobile device from App Store and Google Play Market, enter in a search bar: UDS Game.
- Upon installation of the app you should undergo a simple authorization process using e-mail address, phone or social networks.
- To get discounts and bonus points in the venue click on Play button, then Join the Place. After that, you should enter the code manually or use the camera to scan QR code. You can also scan the QR code from cashier or the friend invited you to Play. After you have become the Place participant.
Your mobile device shall comply with minimum device requirements:
- For IOS: The lowest operating system version should be 8.2 or greater. The app has been optimized for iPhone 4, iPad and iPod touch.
- For Android: Operating system version should be greater than.4.0.3.
The updated list of companies can be reviewed in the app itself upon selection in geolocation search box All the World, then section Places, All Categories. You may also view the list of companies in the specific city having selected it in geolocation.
In order to get a discount in the Place via UDS Game app, please show QR-code or digital code in your app having clicked on Discount.
In order to purchase UDS Game license to implement it in your business you should send a request to e-mail: email@example.com, where you should specify from whom or from elsewhere you have become aware of our loyalty system and to send your contact details, that are full name, company name, contact number. The Company shall get you in touch with a distributor.
Limited UDS Game license provides with no opportunity to send push-notifications to the customers and create offers, and there is a restricted opportunity to add cashiers and news: you may create only 1 news article per week and add just one cashier. In full version all standard functions are available: there is an opportunity to add unlimited number of cashiers, opportunity to create offers, opportunity to send push-notifications to the customers once a week, company news articles can be created twice a day.
In order to delegate management of UDS Game system to other person, you should create Manager in section Employees. Manager is the user with access to UDS Game Admin but with limited rights. The Manager has no menu items: Personal account, Settings, Employees -Managers. In order to add Manager click on Add Manager, then in Manager Creation window complete the required fields: Name, E-mail (it is not obligatory to enter the existing e-mail, in this case e-mail is used just as a Username), Password, confirm the password. The remaining fields are not mandatory for completion. Upon completion of the required fields click on Save, then this employee shall be added to the list of managers. Now, the Manager, using his e-mail and password entered while registering the account, can easily enter UDS Game Admin.
To provide your customers with discounts and opportunity to accumulate points you should create Cashier in section Employees in UDS Game Admin. The Cashier should download a free app to the mobile device in AppStore and in Google PlayMarket, having entered in a search bar UDS Game Cashier or to use web-version of the Cashier app at link: https://c.udsgame.com. Then the Cashier should undergo a simple authorization process, entering username and a password that have been created for him.
- In order to read the customer’s QR-code you should click on Bill in your app.
- In order to withdraw points you should read the customer’s QR-code and you will see the customer’s points. Enter the required quantity of points in the input box and withdraw the bonuses.
If you fail to timely pay the subscription fee your company shall not be displayed in UDS Game app, therefore, your customers shall not be able to use their points and get a discount. Upon payment of the subscription fee your company shall again be displayed in UDS Game app.
UDS Game system has API for integration implementation, access at link udsgame.com/api-docs (its Russian version is available in UDS Game Admin in Materials window). There are also finished integration plugins for accounting systems: 1C, Traktir, iiko, R-Keeper, SmartTouch. Additional consultation on integration can be provided at maintenance support firstname.lastname@example.org
There is no need to purchase additional equipment. All you need is to create the ID for the employee (Cashier/Administrator) in a personal account and install the app on the mobile device. If the employee has no mobile device, web-version can be used, therefore, the employee shall effect all transactions via browser. In case of integration with your accounting software all transactions shall be effected in the accounting software by entering 6-digit code below QR-code.
The company operates in the international market. That is why it uses the most popular currency. Payment from your card shall be converted into the currency of the country where your bank card is served.
Our system safety is maintained at all levels. To provide safety we use popular industrial solutions such as: Amazon AWS WAF, CloudFlare, Comodo SSL Security Certificate. In addition to the above, we use our own solutions to monitor abnormal activity within the app.
No answer to your question?
Contact us by the phone:
+7 800 775 45 24 (for Russia)
+7495 125 30 36 (for other countries).
Monday thru Friday from 9 am till 9 pm GMT +3
Saturday thru Sunday from 9 am till 6 pm GMT +3
Contact us by e-mail: email@example.com